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Tuesday, 30 May 2017 15:21

Watch Outs: Common Mistakes Companies Make with their ERP Software Implementation

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With the help of Microsoft Dynamics, thousands of companies have successfully integrated ERP software into their companies, which has helped them to reduce their operational costs, minimize their capital investments among other benefits. However, the system is not infallible. Part of the reason we here at WebSan offer support services as well as online training is because we recognize that ERP software is still a complex system and difficult to figure out on your own. Although self-learning is not discouraged, many companies dive head-first into a new ERP software without taking important considerations into account which can only create future headaches. Below, we outline 3 common mistakes companies make with their ERP software implementation and offer suggestions on how to best avoid them:

1. Poor planning:

At this point, you’ve most likely heard that thousands of companies are using ERP software to help streamline their business operations as well as how it has helped companies expand their operations. At this point, companies may decide to jump on the bandwagon, purchase an ERP system and expect their company to instantly become more productive. This however, is never the case. Research is imperative to ensure that the product will suit the needs of your business. Lack of planning and research on what ERP software is best for your company will at best result in failing to utilize the software to its fullest potential, and at worst be a huge waste of time and money. Be sure to research the product beforehand, and if necessary seek third party help to better understand how to successfully implement ERP into your company. 

2. Insufficient company engagement:

As mentioned, ERP software can be complicated and comes with a learning curve. Many companies are still hesitant to either update their current systems or use any ERP software at all. Some companies become frustrated and turned off by this, as they may not be seeing results fast enough or may perceive this learning period as a detriment towards overall company productivity. ERP software is not a magical device designed to solve all problems, and requires time and patience to master. Without taking the time and patience to learn how to use it, the software quickly becomes useless and companies may as well go back to using Excel. 

3. Losing sight of initial business needs:

There are various Microsoft Dynamics products that were specifically designed to help with certain tasks within a company. During the implementation process, it becomes easy for companies to lose track of what the initial goal or benefit that the software was intended to meet. Consequently, it becomes difficult to recognize whether the software had successfully fulfilled its intended purpose and with benefits ultimately going unnoticed.  To avoid this, always keep your business’ goal in mind or reach out to your ERP partner to ask whether you’re maximizing the use of your software. 

ERP software implementation can be intimidating, which is why we at WebSan are always willing to offer our services and help you answer any questions that you may have. Contact us with any questions that you may have and we’ll be happy to have someone chat with you whether over the phone or through email. 

Heimdall Sham, Digital Content Creator, WebSan Solutions Inc., a 2014 Ontario Business Achievement Award Winner for Service Excellence 

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